FAQ

1. What is Tenmart Online Store?

🛍️ Tenmart is an online store offering durable and practical products for travelers, commuters, and everyday consumers across India.

2. How do I place an order?

📌 To place an order:

1️⃣ Browse products on Tenmart Online Store.

2️⃣ Add items to your cart.

3️⃣ Proceed to checkout, enter your shipping details, and complete payment.

3. What payment methods do you accept?

💰 Cash on Delivery (COD) only

4. How long does shipping take?

📦 Standard Shipping: 4-7 business days

🚀 Express Shipping: 2-4 business days

5. How do I track my order?

📲 Once your order is shipped, you will receive a tracking link via email/SMS.

🔍 You can also check the "My Orders" section in your Tenmart account.

6. What is your return policy?

🔄 We offer easy returns within 3 days of delivery for eligible products.

📦 Items must be unused and in original packaging.

7. How do I request a return or refund?

📩 Email us at tenmartonlinestore@gmail.com with your order details.

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